These Terms of Service ("Terms") govern your use of the coaching services provided by Barum Jeffries ("Coach", "we", "us", "our"). By engaging our coaching services, you ("Client", "you", "your") agree to be bound by these Terms.
Our coaching services include but are not limited to:
- Executive Coaching for senior leaders
- Coach Mentoring for developing coaches
- Coach Supervision for qualified coaches
- Leadership development programmes
All coaching sessions are conducted in accordance with International Coach Federation (ICF) ethical guidelines and professional standards.
As a client, you agree to:
- Attend scheduled sessions punctually and prepared
- Provide honest and complete information relevant to your coaching goals
- Take responsibility for your own decisions and actions
- Give 24 hours notice for session cancellations
- Maintain confidentiality regarding other clients or sensitive information shared
We maintain strict confidentiality regarding all information shared during coaching sessions. Information will only be disclosed:
- With your written consent
- When required by law
- When there is imminent risk of harm to yourself or others
- Payment is due within 30 days of invoice date
- Cancelled sessions with less than 24 hours notice may incur full charges
- Packages must be used within 12 months of purchase
- Refunds are considered on a case-by-case basis
Coaching is a collaborative process. While we are committed to providing professional coaching services, we cannot guarantee specific outcomes. Our liability is limited to the fees paid for the services provided.
Coaching is not therapy, counselling, or medical treatment. If you require such services, we will provide appropriate referrals.
Either party may terminate the coaching relationship with reasonable notice. We reserve the right to terminate services if these Terms are violated or if the coaching relationship is no longer beneficial.
These Terms are governed by the laws of England and Wales. Any disputes will be resolved through the courts of England and Wales.
We may update these Terms from time to time. Changes will be communicated to existing clients and posted on our website. Continued use of our services constitutes acceptance of updated Terms.
If you have questions about these Terms of Service, please contact us:
Email: barum@barumjeffries.com
Phone: +44 20 8050 1009